Job Summary
We are a Wolverhampton based Electrical contracting company seeking a highly organised and detail-oriented Office Administrator to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of our office by providing administrative support, managing office tasks, and facilitating communication. This position requires a proactive individual with excellent computer skills and a strong understanding of office procedures.
Responsibilities
* Front of house duties, being the first point of contact for telephone calls, e-mails and visitors.
* Handle incoming calls with professionalism and courtesy, demonstrating excellent phone etiquette.
* Coordinate and oversee the booking of jobs including allocation of appropriate resources.
* Perform data entry tasks accurately and efficiently, including inbox management, raising jobs, creating purchase orders, updating inhouse systems and client portals.
* Support operations manager and MD with ad hoc projects.
* Book accommodation for engineers working away.
* Creating electrical certificates and reports.
* Creating RAMs and associated paperwork for each contract.
* Manage vehicle records and book MOT and servicing to keep the company vehicles compliant.
* General administrative tasks, printing, photocopying, fire alarm tests, meter readings.
Requirements
* Previous office experience is essential, with a strong background in administrative roles preferred. Electrical experience is a big advantage
* Proficient computer skills, including familiarity with Microsoft Office Suite
* Positive, enthusiastic, and self-motivated individual
* Confident communicator - excellent phone etiquette and communication skills, both written and verbal.
* Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
* Ability to work independently as well as part of a team, demonstrating leadership qualities where needed.
* Able to handle pressure and the occasional tricky customer
* Willing to learn and grow with the business and be a key contributing team member
What you can expect from us:
* Competitive salary
* Fantastic team where everyone is welcomed and empowered to give their best
* Supportive management
* Modern office in Wolverhampton with good transport links nearby and free parking
This role is office based, the required hours would be Monday - Friday, 8am - 5pm, with the option to be part of an admin on call rota for out of hours emergency calls, where a standby fee is payable on top of the salary.
If you think you sound like a good fit for our team, we would love to hear from you so submit your cv and we will be in touch if you are successful in moving to the next stage.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Expected hours: 40 per week
Work Location: In person