Team Admin Coordinator Full time Staffordshire £28,500 benefits A well-established and award-winning financial services company are currently recruiting for a Team Admin Coordinator to join their operation in Staffordshire. This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to be a part of a supportive and integral team. Our client partners with public sector organisations across the UK and is recognised for delivering high-quality, compliant services. They offer a supportive and structured working environment, comprehensive training, and opportunities for career development. Purpose of the Job The Team Admin Coordinator is responsible for coordinating the daily operational support for all of our Enforcement Agents. The successful candidate will be responsible for ensuring that the Team Administrators provide daily support to the Enforcement Agents and Enforcement Agent Managers through effective allocation processes. They will also ensure that their team provide accurate, efficient, and high-level administrative support, remaining compliant and abiding by legislation at all times. Key Responsibilities Accountable for ensuring that cases are allocated and reviewed for all Enforcement Agents, every day. Taking pride in the allocations process and ensuring that continuous improvement is at the heart of the team Monitoring of staff (Enforcement Administrators and Enforcement Agents) through the tracker and performance reports Auditing allocations and deallocations to ensure they are completed correctly and in line with the best process possible for the business Liaising daily with Enforcement Agents, Enforcement Agent Managers and Client Relationship Managers Accountable for maintaining and growing the private client enforcement workload. This includes ensuring all enquiries are logged on Hubspot, responded to in a timely fashion and followed up on. Maintaining excellent relationships with clients and private clients so that Dukes remains the enforcement company of choice. Providing real-time data for all clients workload for the weekly planning meeting Reviewing all Enforcement Agent's certificates & coordinating certifications and recertifications Liaising with all other departments within the business Assisting with spreadsheet updates and creation Daily, weekly, and monthly planning Completing daily administrative tasks and ad-hoc business requests Desired Skills and Experience You will have proven experience in an administrative role. You will be able to lead and manage a team of three people. You will have experience of the Enforcement and Debt Collection industry You will have proven experience using Microsoft Office systems Benefits 25 days holiday plus bank holidays Social events throughout the year Free secure parking onsite Company sick pay scheme and mental health champions Mandatory office shutdown between Christmas and New Year to switch off and enjoy the festive season. A certified Great Place to Work 2025 If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - jo@xpertrecruitmentltd.co.uk for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.