We have an exciting opportunity for a Credit Controller to work alongside the property management team to manage the debt recovery for one of our largest residential portfolios. The credit controller will work closely with both the finance and property management teams to ensure all tenant arrears are kept to a minimum. This is a full-time based within our Birmingham Office with flexible working.
We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! In addition, we welcome applications from those seeking flexible or agile working arrangements and can be discussed at the application stage.
Main tasks:
1. Collection of rents and other monies due
2. Chasing of tenant arrears
3. Maintain accurate records of debt recovery
4. Management and implementation of payment plans and arrears letters
5. Liaison with tenants, finance, and property management
6. Organise and attend client meetings in person or via MS Teams
This job description is not exhaustive, and the jobholder will be required to undertake additional duties to ensure the smooth running of the department.
What will it take to be successful?
We are seeking someone with a significant amount of experience gained working as credit controller within a similar industry. You will have excellent customer service and time management skills. It is crucial to have excellent attention to detail and accuracy, be enthusiastic and pro-active with strong numeral and written analytical skills. Excellent communication and strong interpersonal skills, a team worker with strong problem-solving ability. Fully computer literate with a thorough understanding of MS Office programmes including Excel, Word, and Outlook and credit control software such as Credit Hound.