I am helping my client to find an enthusiastic IT Technical Support person to work alongside their IT Manager.
Please note:
* Due to the on-site nature of the role, please only apply if your commute to Henley-On-Thames is under an hour.
* This is a full-time, office-based role (Monday to Friday, 9-5) for the first 3-6 months while you get up to speed. After your training is complete, you'll have the flexibility to work from home a couple of days a week.
* You must have the right to work in the UK without sponsorship. We are unable to consider Tier 4 or Post-Study visas for this position, but applicants with a long-term Tier 2 Dependant Visa are welcome to apply.
What you’ll be doing
* Working closely with the IT Manager to help keep the company’s server rooms running smoothly.
* Getting hands‑on with setting up servers, switches, and UPS systems in the data centre.
* Making sure all Windows upgrades are rolled out on time and the antivirus software is always current.
* Once you’re fully trained, you will help with their day‑to‑day IT issues.
What we’re looking for
* Some 1st Line Technical Support experience would be a plus, but it’s not a deal‑breaker.
* The most important thing is a genuine passion for technology and a desire to build a career in IT.
* A basic understanding of IT, common sense, and a great work ethic are essential.
* You’re eager to learn and ready to be trained from the ground up.
* This role would be a perfect fit for a recent university graduate with an IT‑related degree.
The perks
* On top of a competitive salary, you’ll get an excellent benefits package, including an annual performance bonus of £5k-£10k (discretionary & not guaranteed).
* A yearly allowance of up to £1,000 for new smart devices.
* 3% pension contribution.
* 25 days of annual leave.
If you’re a tech enthusiast living near Henley‑On‑Thames and looking for a solid career opportunity, we’d love to hear from you.
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