Halfords Stockport, England, United Kingdom
Overview
Join to apply for the Workshop Manager role at Halfords.
Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment. This is an exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.
Base pay range
* £33,000 - £37,000 per annum
* Average uncapped bonus of £7,100 per year (with potential to earn more)
* 5 days a week
* Earn extra with our refer a friend scheme – T&Cs Apply
Benefits
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount Events
* Trade Price Bike purchase option & Cycle to Work Scheme
* Financial planning support via Wagestream
* GP Access, 24/7
* Share save scheme with a 20% discount on shares
* Health Cash Plan
* Pension Scheme & Life Assurance
Key Responsibilities
* Lead the Workshop team to deliver technical solutions promptly.
* Collaborate with the Front of House team to ensure seamless customer service.
* Allocate jobs based on technical requirements and customer demand.
* Conduct daily huddles to keep the team informed and motivated.
* Inspire and mentor the team to develop their technical skills.
* Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
Key Accountabilities
* Understand customer demand and manage the team to exceed expectations.
* Communicate clearly with customers about work options and implications.
* Maximize team performance against sales and customer service targets.
* Ensure compliance with Health & Safety and quality standards.
* Support team engagement and bring Halfords Values to life.
Skills And Experience
* Level 3 in Light Vehicle Maintenance or equivalent experience.
* Proven leadership and mentoring skills.
* Excellent communication and organisational abilities.
* Strong track record of meeting targets and building relationships.
* Experience with compliance standards and in-house systems.
* Valid driving license.
Why Halfords?
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Retail
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