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Primary care coordinator - walk in service

NHS Scotland
Care coordinator
€31,200 a year
Posted: 2 May
Offer description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.


NHS Western Isles Walk In Service


Ospadal Uibhist agus Bharraigh, Benbecula


Primary Care Coordinator - Walk In Service

Band 3 £29,103 - £31,409 pro rata Plus Distant Islands Allowance of £1,461 pro rata

Full time and Part time hours available. Fixed Term post 31 March 2024.

A unique opportunity has arisen for a dynamic individual to work with our innovative and evolving Walk-in Service. The pilot service, developed in response to a request from Scottish Government, sets out a rural proofed model designed to relieve pressure on local GP practices across the Western Isles, improve patient access and enhance the resilence of Primary and Urgent Care services.

The service will initially provide same-day urgent care for temporary residents and visitors across the Western Isles, freeing capacity in the current GP Services for Western Isles residents. This pioneering service will be located in Ospadal Uibhist agus Bharraigh OUAB, Benbecula with ready access to onsite diagnostic facilities. The walk‑in service team will include Primary Care Coordinators, Advance Clinical Practitioner and GP.

The service will be available weekdays from 9am 5.30pm, offering telephone, Near Me, (Video conference) and face‑to‑face appointments at the walk‑in service clinical hub. For temporary residents, not located in the Uist area, virtual appointments (telephone or Near Me) will be available and face‑to‑face appointment will be arranged (if necessary) in an appropriate location. From November 2026, the service will expand to be available as a walk‑in provision for residents of North Uist, Benbecula and Sout Uist, as an alternative to attending their own GP Practice.


Responsibilities

* You will coordinate the access via nine GP practices and walk‑in patients, supporting the clinical team to deliver a consistently high standard of patient care.
* You will develop and maintain effective working relationships with GP Practice Representatives and Primary Care colleagues to ensure the patients receive appropriate support throughout their service journey.

For more information on living and working in the Western Isles visit our website: or for more information on Barra and Vatersay visit: www.visitouterhebrides.co.uk/our-islands/barra.

NHS Western Isles is legally obliged to ensure all its employees have the right to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.

For further information, contact Michelle Taylor Family Health Services Manager on 01851 708005.

The successful applicant will be required to register with the PVG Scheme (Protecting Vulnerable Groups Scheme). This post is not eligible for relocation expenses.

All NHS Western Isles vacancies appear on the NHS Scotland website: apply.jobs.scot.nhs.uk, along with a job description.

Tha beàrnan-obrach NHS Eilean Siar uile gu léir a' nochdadh air làrach-lìn NHS na h-Alba, còmhla ri dealbh-obrach.

If you have any further queries, please contact Tel: 01851 762027.

Closing Date: 12/05/2026

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