Overview
Administration Executive - Wirral, Ellesmere Port & Runcorn
Job Title: Administration Executive
Type: We are seeking a part-time person, 25 hours a week spread over 4-5 days, Monday – Friday during office hours. Set hours which can easily fit in with school run hours if required.
Location information: Working with a remote friendly, supportive team. Meeting up in person several times a year. Within a 20-mile radius of Frodsham is preferred but not essential.
Rate of pay: Starting salary of £24,570 - £26,325 per annum pro rata (equivalent to £12.60 – £13.50 per hour, based on 37.5 hrs/week)
About Us
We are a growing PA company based in Frodsham looking for a UK home-based Administration Executive with a minimum of 3-5 years of experience who will support us with our growing list of customer tasks.
We provide tailored, relationship-driven support in areas such as email and diary management, administration, research, data entry, and much more. Our clients trust us to be proactive, efficient, and professional, while bringing a personal touch to everything we do.
We’re looking for a skilled, customer-focused Administrator to join our small, friendly team. If you have excellent technical skills, a positive outlook, a passion for helping people and love administration tasks, we’d love to hear from you.
Responsibilities
* Manage client accounts: Manage day to day communication, plan workload and liaise with clients in addition to delivering their work.
* Email Management: Organise and prioritise clients’ inboxes, respond professionally on their behalf, and ensure nothing important slips through the cracks.
* Diary Management: Coordinate appointments, manage bookings, and help clients stay on top of their schedules.
* Data Entry: Accurately input and organise data to support clients’ business operations.
* Customer Support: Handle phone calls and emails with warmth, efficiency, and professionalism, ensuring clients and their customers feel valued.
* Bookkeeping Support: Provide administrative assistance around bookkeeping tasks, such as chasing invoices and filing expenses.
* Process Documentation: Develop clear and concise process documentation to help streamline tasks and ensure consistency for clients.
* Proactive Problem-Solving: Identify opportunities to improve processes, resolve issues independently where possible, and know when to ask for support or clarification from clients.
* Research: Conducting research on a range of topics as required by the clients.
About you
* Be customer-service focused with a warm, approachable manner and a proactive attitude.
* Be highly organised, with strong time-management skills and attention to detail.
* Have excellent technical ability, with confidence using tools like Microsoft Office, Google Workspace, CRMs, Xero or FreeAgent and scheduling systems.
* Be comfortable working independently and as part of a small, collaborative team.
* Be confident communicating with clients to clarify instructions or expectations.
* Be able to document processes clearly and concisely for others to follow.
* Possess a positive and can-do attitude, with the ability to adapt to the needs of different clients.
* Have evidence of 3-5 years of administration experience.
How to Apply
Please download an application form if you are interested in this position. CV alone will not be accepted.
This is an employed position and therefore not suitable for freelancers.
Have you downloaded, filled out and uploaded the provided application form? Please note we do not accept CVs:
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