Hugo Boss in Bluewater seeks a Full-Time Sales Associate (40 hours) What you can expect: In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success. Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers Responsible for CRM data gathering & quality management Contribute to achieving the location’s performance targets and individual KPI’s Support in transaction, complaint & return handling Participate in regular training to continuously develop Support in all operations for loss prevention and stock management Proficient utilisation of business systems & latest technology Drive the use of all available tools and ensure procedures are executed and policies followed About The Applicant: Your profile: Previous retail experience (in fashion) - preferred Excellent interpersonal and communication skills at all levels Demonstrate strong commercial acumen and brand knowledge Ability to be flexible & adaptable to the needs of the business Willingness to constantly learn & develop High cultural knowledge & awareness Proactive and positive attitude Full flexibility around working hours will be required, including daytime, evening, and weekend shifts.