Sales administrator (plumbing supplies)

Office Based: LisburnSalary Negotiable DOEAbout the Role:Our client is one of Northern Irelands leading distribution companies for the plumbing and bathroom sector in Northern Ireland. They are continually expanding to meet the growing needs of the local marketplace.They are currently seeking a Sales Administrator to join their growing sales office team in their Lisburn facility.Key Responsibilities: Processing telephone and email enquiries from customers and trade professionals Generate sales quotations and sales orders Outbound telephone sales promoting existing and new products Liaise with customers to inform them of any discrepancies or stock availability issues, find suitable alternative products and upsell when possible Create and review sales report analysis as required Internal sales support to field sales representatives Provide product and after sales support to customers, trade professionals and end users Dealing with customer price and invoice queries Provide copy PODs and invoices Represent the company at industry trade shows and marketing eventsKey Behaviours: Ability to liaise well with all stakeholders to ensure customer satisfaction Be a strong team player and can work on own initiative Pleasant and professional telephone manner A high level of organisational skills & the ability to multi-task A desire to learn about our suppliers, products, customers and systems Strong interpersonal skills to work with management and staff at all levels Deal with aftersales queries in a friendly professional mannerRequirements: Experience & knowledge of plumbing & bathroom products a distinct advantage Previous sales support/admin and customer service experience required Previous experience within the plumbing, heating or bathroom industry would be highly desirabl High level of proficiency in Microsoft Office suite (Word, Excel, PowerPoint etc.)Skills:Plumbing supplies knowledge and experience Excellent customer service Communication (written and verbal)WHJS1_NI