Overview
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests, ensuring they receive exceptional service from the moment they arrive until they leave. The ideal candidate will possess a passion for hospitality and a commitment to delivering outstanding guest experiences.
Duties
* Greet and welcome guests with a friendly and professional demeanour.
* Take orders accurately and efficiently, ensuring all guest requests are met.
* Provide information about menu items, including ingredients and preparation methods.
* Assist with food preparation and ensure adherence to food safety standards.
* Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters.
* Manage cash transactions accurately using basic maths skills.
* Upsell menu items to enhance the dining experience and increase sales.
* Collaborate with kitchen staff to ensure timely service and quality food delivery.
* Handle guest inquiries and resolve any issues promptly to ensure satisfaction.
Skills
* Previous hospitality or restaurant experience is highly desirable.
* Strong knowledge of food safety practices and regulations.
* Experience in food preparation or kitchen roles is an advantage.
* Excellent time management skills to handle busy service periods effectively.
* Ability to provide exceptional guest services with a friendly attitude.
* Basic math skills for handling cash transactions accurately.
* Culinary experience is beneficial but not essential.
* Strong communication skills to interact effectively with guests and team members.
* A proactive approach to upselling menu items to enhance customer satisfaction. Join us as a Front of House Team Member, where your contributions will be valued, and your passion for hospitality will shine
Job Types: Full-time, Part-time
Pay: Up to £12.21 per hour
Expected hours: 16 – 30 per week
Benefits:
* Employee discount
* Flexitime
Experience:
* Restaurant: 1 year (required)
Work Location: In person