Job Title: Transfer Operative Location: Knutsford Reports to: Private Ambulance Crew Team Leader Hours: 40 hours, 5 days per week (typical shift 07.00 to 16.00, Monday to Friday. Salary: £29,095.09 The Pure Group As a member of our Transfer Operative Team, you are part of a successful Group of companies who specialise in end of life, later life planning (funeral plans, insurance products), and Cremation services. We are direct to consumer and regulated by the FCA. We are proud to be the market leader, with phenomenal brand awareness, and the best-known brand with more 5* reviews on Trustpilot than any of our competitors. Your Role - Our Values As a member of our Pure Transfer Operative Team, you will be expected to uphold our Values; take pride in what you do, and care deeply about our customers, their loved ones, and each other. You will take responsibility and accountability for your actions and never settle for second best - working at Pure means you are part of a growing and diverse Group, that makes a real difference to the people we serve. Job Purpose: To transfer deceased resting in Knutsford to our crematorium in the midlands. On an exceptional basis only (i.e., at times when there are limited collections required between Knutsford and Barnby moor) to collect deceased from their place of death or containment and bring them into the Pure Cremation care in a manner that provides the deceased with respect and dignity, in line with the company’s processes and procedures, and good practice. Summary of Responsibilities and Duties To collect the deceased resting in Knutsford and bring them to our crematorium in the midlands. To act as a Brand Ambassador for the company, ensuring that all activity undertaken reflects the company in a positive way and delivers exemplary customer service. When required support with collecting the deceased from mortuaries, place of death or containment, and bring them into our companies care in a manner which affords the deceased both respect and dignity, in line with the company’s process and procedures and prevailing best practice. Record information in an accurate way and ensure that all processes and procedures are adhered to in a methodical and compliant manner. Use the Body Tracking Application to ensure 100% compliance with its utilisation. Keeping detailed records of progress of each task and / or stages via the QR codes and recording activity using the body tracking application. Ensuring the verification of the deceased’s identity before conducting any removal. Encoffining the Deceased and identifying as applicable. Return ashes as tasked. Book deceased into the Crematorium. As a representative of the company, ensure that you remain smart and well presented in the provided uniform at all times. Keep the company vehicle you always use in a good condition and presentable, ensuring that faults are reported, and routine maintenance is booked as necessary. Ensure your vehicle is roadworthy before commencing your journey and log or report any issues to your line manager. Drive within the law and be courteous to other road users to reflect the company in a positive way. Adhere and follow all company policies and procedures. Ensure that you adhere to the driver company rules, especially relating to manual handling, lone working, use of mobile phone, drugs and alcohol, vehicle care and maintenance, speed limits and driving with courtesy. Ensure that you adhere to the data protection and privacy company rules. Attend and complete all company training and development as required. Skills You&ll need to have: Patient, resilient, with a caring, empathetic nature Comfortable being in the presence of the deceased, and supporting their physical dignified transfer Excellent teamwork with the ability to work autonomously Organised, with strong accuracy Good written and verbal skills Friendly with a flexible can-do attitude Full UK driving license and to drive with care at all times The above is a summary of the duties and responsibilities of the role, however you may, from time to time, be required to undertake other reasonable duties as delegated by your line manager, and as the needs of the department/business may require. Our Benefits Generous 30 days holiday plus bank holidays Bupa Health Cash Plan Life Assurance Company Pension, or option for SMART Pension. Family friendly occupational benefits Employee Assistance Programme, including access 24/7 Comprehensive Induction Learning and Development Academy Discounted Gym membership Cycle to work scheme. Friendly and supportive, modern working environments, with free on-site parking! If you are wanting to join a Group, that is fast moving, makes things happen, and has the means to invest in its future and its people - and truly respects what you do, then this could be just the job you are looking for… Equal Opportunities: The Pure Group strives to be an equal opportunity employer, and actively encourages applications from all backgrounds no matter your age, gender, gender identity, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and believe it enriches our work, drives innovation, and fosters a supportive and caring environment. We encourage you to let us know if you would like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. If you would like to be part of The Pure Family, where your hard work and commitment will be truly valued, and you enjoy working with friendly, supportive, and welcoming people, then we would love to hear from you. Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed. Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.