Job Type
Permanent
Location
London
Job Ref
BBBH184550_1780306605
Date Added
Consultant
We're working with a leading technology services provider supporting a high-profile enterprise environment, and we're looking for a Junior IT / AV Service Engineer to join the team.
This is a great opportunity for someone early in their career to build hands-on experience across IT support and Audio Visual (AV) technologies, particularly within modern collaboration environments.
What you'll be doing
* Providing remote support for AV and IT issues (Teams rooms, conferencing tech, endpoints)
* Troubleshooting audio, video and connectivity problems for end users
* Managing support tickets (phone, email, IM)
* Supporting engineers with installations and upgrades (testing and staging kit)
* Monitoring systems and responding to alerts
* Maintaining accurate asset and system records
* Working closely with on-site engineers and third-party suppliers
What we're looking for
* Some experience in IT support, service desk or AV support
* Exposure to Microsoft Teams / video conferencing tools
* Basic knowledge of hardware, PCs or AV equipment
* Strong troubleshooting mindset and customer service skills
* Interest in AV / collaboration technology (training provided)
* Willingness to work across both Basingstoke & Sunbury sites
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
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