We're seeking a Operations Admin to join our Operations team at our Thame office. This is an exciting opportunity to join a small team, in a varied role that has lots of room to grow!
The core function of this role is to deliver the operational requirements to ensure the app is full of vibrant content and that our retailers receive the best-in-class customer support.
Ideal Location: Thame, United Kingdom, OX9
Hybrid working available
Salary: £23,809 -25K DOE
Key Responsibilities:
* To ensure that account tool-kits (e.g. Field/Supplier documentation) are produced and dispatched to required standards and timescales.
* To ensure that account equipment is distributed, and asset management is completed in support of service delivery.
* Follow an audit/QC process on contracts/photographs and work complete
* Ensure that working processes are documented
* Participate in reviewing current working practices and procedures/ systems.
* Represent operational team at Field Meetings as required.
* Use relevant software / systems to maintain effective field support e.g. ConTact / salesforce
* Complete field visits and ensure that the learning from these visits are documented and shared as appropriate.
Behaviours/attitude
* Ability to work under pressure and with a wide range of people.
* Ability to multi-task and manage your own deadlines, negotiating as appropriate.
* A positive reaction to change - in a fast-moving environment, always with a can-do attitude
* A confident communicator who problem solves and flags potential issues, asking lots of questions to ensure understanding.
* Experience of MS applications (Outlook, Word, Excel, PowerPoint)
What's in it for you?
* Salary: £23,809 - 25K DOE
* Health & Wellbeing: Prioritise your well-being with comprehensive private healthcare (this covers pre-existing medical condition, and you can add your family and spouse at a subsidised cost.) Option to buy private dental and other healthcare plans at a subsidised cost.
* Hybrid working
* Generous Holiday Package: Recoup with 26 days of holiday plus bank holidays, extending by one day each year of service up to a generous 31 days.
* Work-Life Balance: Take control of your work-life balance with the flexibility to buy and sell holiday days.
* Pension Plan: Secure your future with a generous pension plan
* Corporate Social Responsibility: Engage in meaningful CSR initiatives with dedicated days for giving back to the community through charitable activities.
* Life Assurance: Enjoy peace of mind knowing you have 2X life assurance
* Financial Education: Take advantage of unlimited free advice from AAG financial Education. They provide a range of resources and useful services to help you navigate the complexities of personal finance.
* Employee Assist Programme: Comprehensive support for mental health, including up to 8 confidential face-to-face or virtual counselling sessions annually. Prioritise your well-being with professional guidance whenever you need it.
* DIGICARE+ App: Enjoy convenient access to second opinions from doctors, personalised counselling sessions, expert nutritionist advice, and gym membership discounts-all in one place!
* Income protection: Protect your income with peace of mind! Our comprehensive Income Protection plan ensures you're covered in case of illness or injury, offering financial support when you need it most.
* Enhanced maternity/paternity leave
At CPM, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.
Should you require any adjustments or support during the application process, please don't hesitate to let us know. Our goal is to help you feel comfortable and confident, allowing you to showcase your unique skills and abilities to their fullest potential.
Please contact after completing your application to see how we can best support you.