The Role
Kickstart Your Career in Credit Control – Get Paid to Learn!
Ready to take your first step into the world of credit control in our dedicated Tuition Feeds Credit Control Team – and get paid while you do it? We’ve got an amazing opportunity for you to launch your career through our Finance Apprenticeship Scheme at Newcastle University!
Here’s the deal:
Earn while you learn
1. Gain real-world finance experience
2. Work towards your CICM Credit Controller and Debt Collection Specialist qualification
3. Get expert support from pros who’ve been there and done it
Over 3 to 4 years, you’ll mix hands-on experience within our dedicated Credit Control team with high-quality training from our external CICM training provider. You’ll learn how to manage customer accounts, handle queries, support debt recovery processes, and help keep the University’s finances running smoothly.
By the end, you’ll have the skills, confidence and professional qualification to become a high-performing credit control specialist – all while building your career and your bank balance.
We’re looking for motivated, curious and committed people who want more than just a job. If you enjoy working with people, solving problems and keeping things organised, this could be the perfect place to start your career.
Supporting the Finance team in the provision of tuition fees credit control, providing a high-quality service to internal and external customers, with a particular focus on student billing, debt collection processes and customer account management.
Build knowledge and experience of working within a large finance team and undertake professional study as an apprentice working towards completion of an approved finance qualification (e.g. AAT Level 2 Finance Apprentice, with progression to AAT Level 3 Assistant Accountant, or CICM Level 2 Credit Controller, with progression to Level 3 Credit Controller and Debt Collection Specialist. Qualification is dependent upon placement).
Let’s build your future together.
To apply, please attach your CV and a cover letter that demonstrates how you meet the essential criteria for the position, as outlined in the Person Specification of the Job Description. Any requested additional documents required as part of your application, should be included within the same file as your cover letter. The total file size must not exceed 10MB.
For an informal discussion about this vacancy please contact John Davison, k
The closing date for this role will be Sunday 4th January 2026 and the assessment day will take place on Friday 16th January.
Key Accountabilities
In line with the apprenticeship programme:
4. Successfully complete the apprenticeship including gaining the relevant professional qualification.
5. Assist with carrying out a range of finance task, such as:
6. undertaking student billing and tuition fees credit control activities, including monitoring outstanding balances, issuing reminders and supporting debt recovery processes; producing reports from the University’s financial system; conducting ledger and bank account reconciliations; entering accounting adjustments; testing systems and validating master data;
7. Establish and maintain effective working relationships with colleagues and apprenticeship mentor.
8. Interact effectively with students, customers, suppliers and staff of the University.
9. Undertake any other appropriate duties as required.
The Person (Essential)
Knowledge, Skills and Experience
10. Excellent communication and interpersonal skills
11. Able to demonstrate good problem solving skills
12. Excellent numeracy and literacy skills
13. Excellent IT skills with a good knowledge of Excel
14. Able to pay close attention to detail and complete actvities on time
Attributes and Behaviour
15. Takes responsibility for own learning and development
16. Eager to undertake professional study and work towards an apprenticeship qualification
17. Able to work well independently and as part of a team
18. Flexible and adaptable
19. Able to organise self and workload effectively and be willing to seek help when required
Qualifications
20. A minimum of grade B GCSE (or equivalent) in English Language and Mathematics
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population. At Newcastle University we hold a Gold award in recognition of our good employment practices for the advancement of gender equality. We also hold a Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe. Requisition ID: 28851