The underwriting department supports the Bank by processing mortgage applications for new and existing borrowers, ensuring that the Bank’s lending policy and appetite for risk are correctly applied. They adhere to the relevant regulatory requirements, with fair customer outcomes a high priority at all times. As Underwriting Admin Assistant, you will have the opportunity to provide a high level of support to the underwriting team; ensuring that daily activities are processed and administered correctly. No two days are the same in this role, with a varied and interesting workload you will gain exposure to the mortgage lifecycle whilst working with a supportive and well-established team. Your responsibilities will include… To aid in the administration of a busy underwriting department and assist the Underwriters in providing an excellent service to Mortgage Brokers. Typing, collating and sending mortgage offers to our customers and solicitors. Performing practical administrative tasks, including: scanning, storing and sending documents checking that documents are allocated correctly data entry and maintaining spreadsheets phone calls with solicitors and brokers according to business needs Providing a consistently high quality of customer service to both external and internal customers whilst understanding and adhering to the organisations data governance policies. We offer a base salary dependent on experience of between £23,000 - £24,000 and a competitive benefits package including: Enhanced family-focused benefits Hybrid-working Annual bonus opportunity Please use this link to see the fantastic benefits available at OSB: OSB Careers OSB Group is a specialist mortgage lender and retail savings bank. Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment! We are looking for talented individuals who have the experience and knowledge set out below: Previous experience working within a fast-paced customer centric office environment Strong knowledge of Microsoft applications (Outlook, Word and Excel in particular) Experience working within the financial services industry is desirable If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational – inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.