Head of IT & Data
Buttle UK is seeking a hands-on Head of IT & Data to support and improve our IT systems, data processes and ways of working. This is a practical, operational role focused on keeping systems running smoothly, improving processes, supporting colleagues and working with external IT providers. You will play a key part in helping our teams deliver vital support to children and families across the UK.
* Location: Hybrid, based in our modern Kennington Park workspace, London
* Contract: Permanent, full-time
* Salary: £58,122 to £61,400
* Deadline: Sunday 25th January 2026
About the role
This is a practical, delivery-focused role at the heart of the organisation. The Head of IT & Data is responsible for the day-to-day oversight, improvement and coordination of Buttle UK’s IT systems, digital tools, data processes and information security.
You will work across all teams to understand how the organisation operates in practice, identify inefficiencies, and lead tangible improvements that reduce manual work, improve data quality, strengthen security and ensure value for money. You will manage key improvement projects, coordinate suppliers and consultants, and act as a trusted internal partner who can translate operational needs into effective technical solutions.
This role suits someone who enjoys being close to the detail, solving problems, improving how things work, and supporting colleagues to use systems confidently and securely.
What you will be doing
You will enjoy real variety in this role. Responsibilities include:
* Lead and deliver IT and process-improvement projects, including system integration, automation, security enhancements and system upgrades
* Analyse and map existing business processes across grants, fundraising, finance and operations, identifying inefficiencies and designing improved workflows
* Develop and maintain clear documentation, including SOPs, process maps, system configurations and data flows
* Oversee core organisational systems (including grants databases, CRM, finance systems and collaboration tools), ensuring reliability, data integrity and appropriate access controls
* Act as the main liaison with external IT providers, software vendors and consultants, managing performance, costs and deliverables
* Take ownership of data protection and information security practices, working with external specialists to ensure compliance with UK GDPR and Cyber Essentials standards
* Implement and maintain role-based access controls and robust cybersecurity measures
* Support staff through system changes, training and guidance, ensuring non-technical colleagues feel confident using IT tools
* Produce reports, dashboards and data extracts to support operational and management decision-making
* Identify opportunities for further improvement and innovation, building practical business cases and leading pilots where appropriate
About you
We are looking for someone with strong hands-on experience who can operate independently, manage multiple priorities and deliver real improvements.
Essential experience and skills:
* Proven experience in a hands-on IT, systems administration, business systems or digital operations role
* Experience leading or coordinating IT improvement projects from scoping through to delivery
* Strong experience working with data, including reporting, troubleshooting and quality assurance
* Demonstrated ability to analyse processes and document them clearly
* Working knowledge of UK GDPR and information security principles
* Confidence working with cloud-based systems, databases and productivity platforms
* Ability to translate technical issues into clear, plain English for non-technical colleagues
* Strong organisational skills, attention to detail and problem-solving ability
* Confidence working with external suppliers and managing technical relationships
* Commitment to Buttle UK’s mission and values
Desirable:
* Experience in the charity or non-profit sector
* Experience with grant-making systems, fundraising CRMs or finance systems
* Experience with automation, system integrations or dashboards
* Project management or Agile/Prince2 training
* GDPR or cybersecurity certification
What we offer
* Defined contribution pension scheme (with 7% employee and employer contribution)
* Annual Personal Development Allowance
* Cycle to Work Scheme
* Access to our Employee Assistance Programme for staff wellbeing and support
* Life assurance scheme.
* Generous annual leave entitlement of 25 days + bank holidays (pro-rated)
* 3 days office closure (pro-rated)
* Free eye tests and payment of up to £100 for glasses if required
* Annual personal development allowance
* Enhanced maternity/paternity and sick pay