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Pharmacy operations manager

North End
Permanent
Compass
Operations manager
Posted: 19h ago
Offer description

Area Manager - Pharmacy Operations

Location: North-West Region

Salary: £65,000 per annum + extensive company benefits

Full-Time | Permanent

Are you an experienced GPhC registered manager with a track record of managing multiple sites, driving operational performance, and ensuring compliance and customer safety?

We are seeking an Area Manager to provide strategic leadership and oversight across multiple pharmacies. This is a hands-on role, combining operational management with branch-level leadership for two days per week.

The successful candidate will drive operational performance, commercial growth, and compliance, while mentoring branch managers and ensuring the delivery of exceptional customer and patient

experiences.

Key Responsibilities

* Lead and support multiple pharmacies, ensuring operational excellence, customer/patient safety, and regulatory compliance.
* Develop and implement strategic and operational plans to drive service growth and retail sales.
* Monitor performance through KPIs, budgets, and regular branch visits, taking corrective action where necessary.
* Mentor, train, and motivate branch managers and their teams to build high-performing, engaged workforces.
* Optimise stock control, purchasing, and cost management to improve commercial performance.
* Build and maintain strong relationships with internal and external stakeholders, including regulatory bodies and service partners.
* Ensure branches deliver consistent, high-quality customer service, operational standards, and accurate reporting.

Candidate Profile

* 5+ years' experience in multi-site management within pharmacy
* Must be GPhC registered
* Proven success in operational leadership, performance management, and team development.
* Strong commercial acumen with experience delivering growth in services and retail sales.
* Excellent knowledge of regulatory frameworks, customer/patient safety, and compliance standards.
* Strategic thinker with the ability to implement operational frameworks and improve processes.
* Strong interpersonal and communication skills, with the ability to engage and motivate teams.

Benefits

* Offering up to £60,000 per annum
* Company car and mileage allowance
* Performance bonus
* Comprehensive employee benefits package

For a confidential discussion, contact Tom Fitch on 02393 874295 or email your CV to tfitch@compassltd.co.uk

Compass Associates Ltd is acting as a recruitment consultancy for this permanent vacancy.

Referral Bonus: Recommend a candidate and receive £200 in John Lewis vouchers when they are successfully placed.

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