Community Receptionist/Admin Support Officer
We are currently recruiting for a receptionist to join our growing community admin team. We have free onsite parking or street parking close by.
You will be joining a friendly, established team where training and support will be provided.
The current vacancy is for Knowle Clinic on a Monday and Friday and will Amelia Nut on a Thursday but may need to cover Knowle depending on service needs.
Knowle Clinic BS4 2UH (Main Base Location).
Monday, Thursday and Friday 8:30-17:00 with 1 hour for lunch.
Main duties of the job
Our receptionists provide support to patients and the wider Sirona Services across our patch. You will be the first point of contact for patients and visiting staff, so you must ensure that staff and guests receive a professional welcome. This role also involves providing clerical and administrative support, maintaining high standards within the working environment and providing day to day support with the running and functioning of the building.
* Providing a comprehensive reception service for the building (answering calls, greeting visitors, distributing post etc).
* Provide support for checking in Sirona patients.
* Point of contact for facilities issues, liaising with building security to report faults, and completing weekly building checks.
* Dealing with all queries, either via telephone or face to face, promptly and efficiently to ensure that an accurate and quality service is provided.
* Sending letters by email / post.
* To support teams with administration support.
We are Sirona Care & Health – England's largest provider of Adult's and Children's Community Services. We would love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change salary, full NHS benefits, 27+ days annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.
Qualifications
* GCSE or equivalent in English and Maths.
* Relevant knowledge and experience or NVQ Level 2 in business administration.
Essential and Desirable
* Experience in customer/client interaction.
* Good level of IT literacy.
* Familiarity with Microsoft Packages (Word, Excel, Access) and Outlook.
* Experience of working in an office environment dealing with correspondence, filing, photocopying and routine administrative work.
* Good interpersonal and communication skills with the ability to liaise confidently and professionally face to face and over the telephone with a variety of people.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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