Social network you want to login/join with:
col-narrow-left
Client:
Time Recruitment Solutions Ltd
Location:
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
71ca23d0c0f7
Job Views:
3
Posted:
12.07.2025
Expiry Date:
26.08.2025
col-wide
Job Description:
New Enquiries Customer Service - Entry-Level Legal Role
Location: Oldham, Greater Manchester Salary: Competitive, dependent on experience Job Type: Full-time, Permanent
A well-established law firm in Oldham is seeking a personable and organised individual to join their team in a New Enquiries Customer Service role. This is a fantastic opportunity for someone looking to begin a career in law by gaining hands-on experience in a client-facing, fast-paced legal environment.
The Role
As the first point of contact for new clients, you'll play a key role in welcoming and onboarding individuals referred by the firm's fee earners. Your focus will be on guiding clients through the initial stages of their legal matter with professionalism and care.
Key responsibilities include:
Contacting new client leads and conducting initial client questionnaires
Explaining the claims process and gathering essential information
Accurately inputting client details into the case management system
Ensuring all documentation is completed and processed efficiently
Liaising with fee earners to ensure a smooth transition of new files
There is scope for this role to develop into a broader legal administrative position depending on your skills, interests, and performance.
About You
This role would suit someone who is:
Friendly, confident, and professional in both phone and written communication
Highly organised with strong attention to detail
Interested in a career in law or legal services
Comfortable using IT systems and learning new software
A team player with a proactive, can-do attitude
Previous experience in customer service, administration, or a legal setting is helpful but not essential-full training will be provided.
What's on Offer
A supportive entry point into the legal profession
Clear opportunities for development and progression
Friendly and collaborative working environment
Competitive salary and benefits
Convenient Oldham location with good transport links
If you're enthusiastic about law and want to start your legal career in a client-focused role, this could be the perfect opportunity to get your foot in the door.
To apply or find out more, please get in touch today.
#J-18808-Ljbffr