Inshes Veterinary Centre, Inverness, Scotland
Inshes Vets is excited to offer a new opportunity for an experienced, part-time Veterinary Receptionist to join our dedicated team. If you have a passion for customer service, experience in a reception or administration role, and are keen to make a difference in a busy veterinary environment, we’d love to hear from you. You will be part of a supportive team of vets, nurses, and support staff, all working together to provide excellent care and service.
As a receptionist, you will play a vital role in the day-to-day operations of the practice.
Your duties will include:
* Managing the front desk including welcoming clients and their pets when they arrive at the practice.
* Answering phone calls and emails, answering queries, booking appointments and managing the diary
* Taking payments, general admin tasks and keeping client records up to date
* Promoting our Pet Health Club,
* Maintaining a clean area for our clients and their pets
More about you
You should possess strong administrative and computer skills and be able to multitask and stay calm under pressure in a fast-paced setting. We’re looking for someone who is a professional and confident communicator, and of course has a love of animals, as we pride ourselves in offering excellent customer service to both our clients and their pets.
Your contract will be 4 days per week (32hrs) with 1 Saturday in 5 paid as overtime.
Mon – Fri shift patterns are:
Saturday shifts
You will be required to be able to cover any shifts, but your rota will generally be the same on a weekly basis, and we are happy to discuss shift pattern. We release the rota a month in advance.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Inshes Veterinary Centre
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