Job Description
Flint is looking for a Palo Alto Engineer to join one of our clients on a contract basis.
The role is remote with occasional travel to customer sites.
Accountabilities:
* Provide configuration review, troubleshooting and best practices assistance to the partner to aid resolution of customer issues.
* Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner
* Provide fault isolation and root cause analysis for technical issues
* Gather and retain partner-specific documentation in a secure location for ease of troubleshooting
* Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
* Occasional Travel may be required to customer sites
Your Experience:
1. More than 4 years' experience working withPalo Alto Networkstechnology in client/partner facing technical role
2. Required experience with TCP/IP
3. Strong experience withPrisma.
4. Strong experience with Palo Alto Networks products and technology
5. Strong experience in Routing & Switching (OSPF/BGP/VLAN/STP)
6. Experience with Authentication Protocols a plus (Radius/TACACS)
7. Strong ability to independently debug broad, complex, and unique networks with mixed ...