Salary: £45,000 - 50,000 per year Requirements: Proactive, hands-on, and forward-thinking mindset Experience in IT support, system administration, or a similar role Strong understanding of networks, hardware, and software systems Experience or interest in web development and app development Familiarity with emerging technologies such as AI Confidence in working independently and managing multiple priorities Solid understanding of cybersecurity and data protection principles Strong problem-solving skills and attention to detail Calm, methodical approach with a friendly, can-do attitude Strong communication skills and ability to support non-technical users Excellent organisational skills and ability to perform well under pressure Responsibilities: Set up, configure, and maintain IT hardware, systems, and user accounts Monitor and maintain network performance, connectivity, and security Implement and manage cybersecurity measures ensuring data protection Provide day-to-day IT support across hardware, software, and business systems Support cloud platforms such as Microsoft 365 and Google Workspace Develop and maintain website functionality, performance, and usability Explore, implement, and support AI tools to improve efficiency Assist with planning and maintaining internal apps and digital solutions Proactively monitor systems, resolve issues, and carry out maintenance Contribute to IT strategy and continuous improvement initiatives Technologies: AI Cloud Hardware Support Microsoft 365 Network Security Web Office 365 CSS JavaScript PHP More: Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships. We offer a competitive salary of £45,000 – £50,000 per annum, 31 days of holiday including bank holidays, pension scheme, company lunches four days per week, and an Employee Assistance Programme. Join our expanding team at our Head Office in Lowestoft, Suffolk, in this newly created role, and be part of our commitment to continuous improvement and technological advancement. last updated 18 week of 2026