Responsibilities:
Site Operations IT is at the heart of the global IT organization ensuring the ‘rubber hits the road’ on Elanco’s growing digital investments positioned on modern IT architecture. The key responsibilities for this role include:
1. Represent all aspects of IT to local employees, building a strong brand for IT
2. Build and maintain strong relationships with key stakeholders in both IT and the commercial business, effectively communicating updates, challenges, and opportunities.
3. Oversee local IT vendors ensuring service level agreements are met and value is maximized.
4. Gather, analyze, and prioritize local IT, ensuring alignment with global IT strategy
5. Maintain a strong understanding of global commercial capabilities and promote their adoption within the Western European affiliates, driving standardization
6. Lead and manage small to medium-sized IT projects related to local systems and processes
7. Actively participate in the country’s operational agendas to enable site “essential wins”
8. Own the technology and business use of local IT applications and related hardware, ensuring continuous operation, systems remain in a validated state and manage lifecycles through releases and retirement
9. Ensure local adoption of global IT policies and processes
10. Oversight of local IT service provider resources ensuring they deliver reliable, quality IT services
11. Understand and represent local compliance requirements for IT solutions/services data privacy
What You Need to Succeed (minimum qualifications):
12. Bachelor’s degree in Computer Science or related Scientific area
13. Minimum three years’ experience in the implementation and support of IT systems and/or infrastructure
What will give you a competitive edge (preferred qualifications):
14. Proven experience in a similar IT analyst role
15. Excellent communication, interpersonal, and stakeholder management skills
16. Understanding of commercial processes and technologies, such as CRM, marketing automation, sales analytics, sales data
17. Knowledge & experience of ITIL processes
18. Demonstrated ability to influence peers and business partners
19. Demonstrated ability to proactively identify issues and either resolve or escalate to the appropriate level for resolution
20. Build strong relationships with other IT functions
21. Strong analytical, problem solving and investigative skills
22. Experience in the Animal Health industry or Commercial environment, with a solid understanding of relevant processes and trends
Additional Information:
23. Travel: 0-10% travel
24. Location: Hook, UK - Hybrid Work Environment
Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!