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Part Time Customer Service Assistant, Banbury
Client: Leeds Building Society
Location: Banbury, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 208c241baa9f
Job Views: 10
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
What will I be doing?
You'll be a friendly face when customers come into the branch, assisting with all branch based products and services. You will open savings accounts for those looking to invest for a fixed term or save for an important event. You'll make follow-up calls and handle incoming calls to discuss available products and services. You will complete daily admin tasks such as booking appointments, scanning, letter writing, incoming post, and ensuring customer records are accurate and up to date.
There are further opportunities to gain financial qualifications or achieve accreditation where needed to carry out the role.
Do you have what it takes to be a Customer Service Assistant?
* Experience working with customers delivering exceptional service
* Strong attention to detail with a good level of numeracy for accurate cash transactions
* Resilient and capable of handling challenging customer situations
* A passion and drive to achieve positive customer outcomes
* Previous experience with Microsoft Office or in-house computer packages
* Ideally educated to GCSE level including Maths and English
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