We are seeking a dedicated and organised Medical Secretary to join our Administration team. The ideal candidate will possess strong office and administrative experience, ensuring the smooth operation of our medical practice. This role is essential in providing excellent support to our healthcare professionals and ensuring a positive experience for our patients.We are looking for an individualwho feels that they can quickly settle into the Practice, incorporating their skills into our very busy GP surgery.
Main duties of the job
* To provide an efficient and accurate typing service to the GP's and other staff. This includes the typing and processing of letters, reports, referrals, minutes, medicolegal forms as required
* To liaise and arrange meetings as required and to attend meetings and take minutes.
* To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
* To retrieve medical records and assist with the completion of medical/insurance records.
* To produce invoices and reconcile remittances relating to private work.
* File patient records and correspondence in patient medical records.
* To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
* To assist with the gathering of statistics and information when required.
* To provide cover for other members of the secretarial team during periods of sickness and annual leave.
* To receive and dispatch mail
* To assist the Practice Manager when required
About us
We are a GP training practice located in Swarcliffe, Leeds, LS14.
We have 11 GP's, 4 GP Trainees, 4 Nurses and 3 HCA's as well as a good clerical support team. We are part of the Seacroft PCN and we work alongside 3 other practices in our area to deliver patient services to a diverse population in the LS14 and LS15 area.
Job responsibilities
To be responsible for undertaking a wide range of secretarial andadministrative duties and the provision of administrative support to themultidisciplinary team.
The following are the core responsibilities ofthe Medical Secretary. There may be, on occasion, a requirement to carry outother tasks; this will be dependent upon factors such as workload and staffinglevels:
* Typing letters, reports and associateddocumentation as required
* Liaising with external agencies such ashospitals and community services, ensuring referrals are processed efficiently
* Managing all enquiries in an effectivemanner
* Maintaining an accurate referralsdatabase
* Actioning all incoming email
* Processing letters as requested
* Scanning patient related documentationand attaching scanned documents to patients healthcare records
* Inputting data into the patientshealthcare records as necessary
* Processing referrals using theelectronic referral system (ERS)
* Processing requests for information i.e.,SAR, insurance/solicitors letters and DVLA forms
* Coding data on the clinical IT system
* Answering incoming phone calls,transferring calls or dealing with the callers request appropriately
* Managing all administrative queries asnecessary
* Carrying out system searches asrequested
* Maintaining a clean, tidy, effectiveworking area at all times
* Supporting all clinical staff with generaladministrative tasks as requested
Person Specification
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* Effective time management (planning and organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Problem solving and analytical skills
* Ability to follow policy and procedure
Qualifications
* GCSE in Mathematics and English (C or above)
* NVQ Level 2 in Health and Social Care
* Level 3 trained in Medical Terminology
* Experience of SystmOne
* Experience of ERS
* Experience of iGPR
Experience
* Experience of working with the general public
* Experience of administrative duties
* Experience of working in a healthcare setting as a medical secretary
* Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceBetween £12.50 and £15.00 depending on experience
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