Warehouse General Manager - Retail & E-commerce - Bristol - £c.£90k
ZD are working exclusively with a high growth retail business to appoint an experienced Warehouse General Manager to lead a critical logistics operation.
This is a senior operational role with full responsibility for performance, people, safety and service across a complex distribution centre handling a broad product mix.
The Role
You will take full ownership of day-to-day DC operations, ensuring product flows efficiently, accurately and safely from inbound through to customer delivery. You will plan and execute around peak trading periods while maintaining cost control, stock integrity and service excellence.
Key Responsibilities
Lead all warehouse operations including inbound, storage, inventory control, picking, dispatch and returns.
Plan and deliver against peaks and promotional volumes across the retail calendar.
Manage stock accuracy across a diverse SKU profile.
Lead, coach and develop warehouse managers, supervisors and operational teams, embedding a culture of safety, accountability and continuous improvement.
Optimise warehouse layout, racking, flow and space utilisation to support volume spikes.
Maintain robust Health & Safety standards.
Track KPIs and operational data, producing insight-led reporting on service, cost, productivity and accuracy.
Manage third-party carriers and transport partners to ensure on-time, damage-free delivery.
Collaborate closely with buying, merchandising and retail teams on forecasting, capacity and stock planning.
About You
Proven Warehouse General Manager or Distribution Centre Manager with experience in a retail or 3PL environment.
Strong people leader with experience managing medium to large teams in high-volume operations.
Solid knowledge of WMS, inventory systems and omni-channel fulfilment models.
Confident managing budgets, controlling costs and improving operational efficiency.
Highly adaptable, resilient and comfortable operating in fast-changing retail environments.
Strong understanding of health & safety, compliance and stock integrity.
Why Apply?
This is an opportunity to step into a high-impact leadership role within a stable yet evolving retail business, where your operational expertise will directly influence customer satisfaction, store availability and commercial performance.
BH35270