Job Description
ABOUT US:
ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you!
See what audiences have been saying about the show here!
ROLE OVERVIEW:
The Customer Experience Manager is a key leader within the Visitor Operations Team, pivotal in ensuring industry-leading customer service at every show. Delivering an exceptional visitor experience is at the heart of this role and Customer Experience Managers inspire and empower teams to consistently uphold the highest standards while maintaining a strong focus on safety and operational excellence.
The role combines leadership, operational oversight and specialist responsibilities. Customer Experience Managers develop and guide Visitor Opera...