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Client care & lead coordinator

Park
Permanent
Cordomus Ltd
Coordinator
Posted: 18h ago
Offer description

Cordomus is looking for an organised, confident and personable Client Care & Lead Coordinator to help manage enquiries for our growing bathroom renovation business. This role is ideal for someone who enjoys speaking to customers, keeping things organised and making sure no enquiry is missed. The role will include: Responding to new enquiries by phone, email, website, WhatsApp and lead platforms Qualifying bathroom renovation enquiries Booking surveys and appointments Sending clients pre-survey information Following up after appointments and estimates Updating the CRM or lead tracker Helping collect reviews and testimonials Supporting the office and project team with client communication The right person will be: Organised and reliable Comfortable speaking with homeowners Good at following up politely and professionally Able to keep accurate records Confident using email, spreadsheets and CRM-style systems Interested in interiors, bathrooms, property or construction...

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