About the role:
The FIS Group is a privately owned, successful, entrepreneurial family of 2 businesses operating within the food and beverage, innovation, and research space.
As a senior research executive you would work within the Insight business unit, managing some of our small to medium accounts and adhoc projects and supporting the Senior Research Manager on other larger accounts.
This role is primarily remote unless located near our Cambridge or our London site, but some travel will be required to develop strong relationships with clients and the internal team.
The role suits an individual who is looking to significantly grow with an organisation and be part of the growth journey.
The primary focus for this role is to successfully manage and deliver research projects across our key clients. You will be set operational and service level targets which you will be expected to deliver against as part of your day-to-day role.
You will report directly to the Head of Quantitative Insights and form strong working relationships with all members of the teams and the heads of each business unit.
You will work closely with Group Commercial Director to ensuring we leverage every ounce of potential to deliver the plan for growth within the clients you manage.
A key priority is to ensure work is delivered across all key accounts to an excellent standard:
Managing and delivering research projects for a variety of key clients to the highest quality standards, on time and in budget.
Create positive client relationships and build an expert knowledge of their goals and KPIs to identify opportunities to increase the value of our service.
Working with the Director of Good Sense and the other research managers in developing gold standard processes to ensure highest quality levels of insight delivery.
Training the more junior members of the team in research methodologies and quality procedures.
Supporting the Head of Quantitative Insights and Insights Director in building and developing our service offer and tool kit in line with the 5 year strategy.
Working with the Commercial Growth Team to meet the financial targets for the business through joining briefing calls, writing and presenting proposals and pitches and doing costings.
Contributing to the key company pillars which includes People, Industry and Planet.
The final priority is to support and contribute to the wider FIS Group success, by ensuring best practice and continuous improvement.
Key personal attributes:
You will be a research professional who is highly ambitious and driven to achieve excellent standards of work and you will be motivated by delivering best in class research projects and managing clients to an exceptional standard.
You will be educated to degree level with at least 2 years of quantitative research agency experience and the knowledge to know when qualitative methods should be used. Experience in primary consumer research will be essential.
You are likely to either be a Research Executive looking to move up to Senior Research Executive, or a Senior Research Executive level looking for a new opportunity.
You will be a great team player and flexible in your thinking and delivery.
You will be able to build best in class relationships within the clients we work with.
You will have a diligence for the business admin and systems used to manage the research function and an insatiable can-do attitude.
You will be a detailed individual who always delivers results and thrives in an agile team and a self-starter who inspires their colleagues and clients alike.
You will demonstrate experience in a similar role in quantitative research. In addition to this we would look for the following strengths…
Fantastic client service focus, with an excellent ability to manage stakeholders, ensuring clients are delighted at all touch points and expectations are met / exceeded.
Strong self-management skill set
Quantitative research knowledge
High level of attention to detail
Great communication skills
Collaborative and good at working with multiple departments
Desire to strive and consistently learn.
A passion for food and drink
Good working knowledge of Microsoft Office packages
Training on how we currently operate will of course be provided, both via your induction and directly on-the-job.