Responsibilities
* Attend client sites to ensure correct utilization of chemistry and plant equipment to meet discharge consent limits or wastewater management needs.
* Assist in assembling equipment and plant for use within client or company sites, including fitting and installation.
* Promote sales of chemicals, parts, and servicing work to new and existing clients.
* Service client equipment to a high standard based on a service plan.
* Maintain rental units and provide condition reports post-hire.
Key Responsibilities
* Learn new skills and methods to provide the best advice and assistance to clients.
* Uphold company standards and professionalism.
* Comply with site rules and Permit to Work regulations when on client sites.
* Collaborate with the Service Delivery Manager to ensure all work is invoiced or reported.
* Provide Site Visit Reports after each customer contact to track follow-up works and SLA requirements.
* Participate in special projects or other work locations around the UK, including overnight stays.
* Plan routes efficiently to minimize mileage.
* Take ownership of equipment and maintain it to the highest standards.
Candidate Requirements
* Experienced technician with good operational standards and practices.
* Strong problem-solving skills and a logical approach to fault finding.
* Confident in customer and supplier interactions.
* Willing to prioritize customer needs.
* Flexible working hours and days based on business needs.
* Organized with good documentation skills for ISO and BSI compliance.
Benefits
* 23 days of annual leave plus bank holidays, increasing to 25 with service.
* 10 extra paid days for Reservists and Cadet Force Adult Volunteers.
* Life insurance after 6 months.
* Enhanced sickness, bereavement, maternity, and paternity pay.
* Employee Assistance Programme, including confidential help and support.
* Up to 5 paid counselling sessions.
* Pension salary sacrifice scheme for NI savings.
* Annual pay reviews.
* Accredited mental health first aiders.
* Access to benefits platform for discounts and financial advice.
* Free mortgage advice.
* Length of Service awards starting at 5 years.
* Opportunities for progression and development.
* Company vehicle, fuel card, phone, and laptop included.
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