Posted: 15 June
The role
Description
*Dental Receptionist Position – Ascent Dental Solihull*
*Full-Time | Training & Development Supported*
Ascent Dental are opening applications for a full-time Dental Receptionist to join our forward-moving, patient-centred team in Solihull. This is an opportunity to become the welcoming face and organisational heartbeat of a modern dental practice where people, professionalism, and progression genuinely matter.
At Ascent, reception is not an afterthought — it’s central to everything we do. You’ll be a key part of the patient journey, trusted with responsibility, supported to grow, and valued for the impact you make every single day.
We invest in developing our front-of-house team, supporting training in areas such as:
- Dental systems and software
- Patient communication and care pathways
- Treatment coordination and finance processes
- Practice operations and compliance
Hours
42 hour p/w position, between the hours of 8.30AM-6.30PM, with one Saturday per month
Key Responsibilities
- You’ll be the first point of contact for our patients, creating a warm, organised, and professional experience from the moment they walk through the door or pick up the phone
- Welcoming and checking in our patients
- Managing appointment bookings and recalls
- Handling patient enquiries with confidence and empathy
- Supporting the clinical team with smooth day-to-day practice operations
- Maintaining accurate records and ensuring a high standard of organisation
What You'll Bring:
- A positive, friendly attitude that puts patients at ease
- Clear, confident communication — in person and on the phone
- Strong organisational skills and attention to detail
- A calm, professional approach in a busy environment
- Previous dental or healthcare reception experience is desirable, but not essential — the right attitude matters most
Why Join Us?
- Ascent Incentives Package: We offer a range of paid leave benefits, incentive schemes, and development support designed to recognise important life events, reward contribution, and support long‑term career progression
- Competitive Pay & Benefits:
Competitive hourly rate from £13 per hour (dependent on experience)
Structured training and development
Clear progression pathways
Supportive management and team culture
- Career Progression: As a fast-growing group across the Midlands, we offer genuine opportunities to develop, take on additional responsibility, and progress within the business
- We Invest In You: Training and development are actively supported, helping you grow your skills and confidence as part of our long-term team
- Supportive, Fun Environment: A friendly, uplifting workplace where people enjoy coming to work and support each other
- Patient-First Care: Be part of a practice that prioritises high-quality care and meaningful patient relationships
Dental Beauty Partners are an industry leading dental group, with 60 fantastic practices & multiple brands across the UK. Since the foundation of our first practice in Swanley in 2017 we have grown exponentially year on year, delivering the best quality care to hundreds of thousands of patients. What’s more, we fuel business growth by investing in the most important asset – our people. Coupled with our continual investment in marketing & technology we’re all poised to reach new levels of success. Please click apply if you're interested in joining us on our journey.
