This is an exciting opportunity to take ownership of our clients Parts Department, ensuring goods are stored, managed, and distributed efficiently while meeting customer expectations. Youll also lead and develop a growing Parts team, supporting both internal and external customers involved in the installation, maintenance, and servicing of equipment.
Key Responsibilities
1. Team Leadership:Lead, coach, and develop the Parts team. Manage performance through appraisals and development plans while proactively handling absence, sickness, and capacity planning.
2. Supplier & Courier Relationships:Build and maintain strong commercial relationships with suppliers and couriers, ensuring cost-effective and reliable service.
3. Operational Improvements:Drive continuous improvement in stock management systems, parts website functionality, and goods-in/goods-out procedures.
4. Reporting & KPIs:Report on departmental KPIs during weekly management meetings, providing insights to drive performance.