Overview
McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants daily in more than 100 countries. The UK & Ireland market is one of the most successful, serving an average of 4 million people a day. Operating since 1974, the business continues to grow with over 1,400 restaurants and 140,000 employees. We are committed to building diverse teams that create inclusive, enjoyable experiences for everyone.
The Trainee Business Manager Role
This accelerated training program is designed as the first step towards leadership within our restaurants. Graduates will progress from Trainee Business Manager to 2nd Assistant Manager, then potentially to 1st Assistant, Business Manager, and beyond.
Over nine months, you'll learn how our values influence our operations and gain hands-on experience in kitchens, service areas, customer zones, and drive-thrus. This will prepare you to make a significant impact across all parts of our business.
As you develop, you'll be responsible for shifts and key systems, embodying our commitment to valuing both customers and team members. Your passion for doing right by our people and customers will drive your success in running your own business.
Post-Training Expectations
* Model customer-focused behaviors
* Act with integrity, honesty, and in line with McDonald's values
* Lead and coach team members, providing feedback and development opportunities
* Foster a shared understanding and vision for excellent customer service
* Collaborate with management to improve sales and profitability
* Analyze trends impacting the business
Team Environment
You will work alongside crew members, trainers, customer care teams, and managers, all supporting your learning journey.
Candidate Background
* Experience leading teams, in or out of the sector, or recent graduates
* Inspiring and motivating with a proactive, energetic approach
* Adaptable and open to change, with determination and effort in all tasks
Benefits include holiday pay, service awards, pension enrollment, private healthcare, meal allowances, employee discounts, and more.
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