Conveyancing Quoting Assistant – Solihull
Monday – Friday 9:00 – 17:15 Salary: DOE
We are partnered with a national law firm seeking a proactive quoting assistant to support the Residential Property team. The role focuses on handling initial client enquiries and preparing quotes for sales and purchases. Candidates should have a basic understanding of the property sale and purchase process, strong organisational skills, and the ability to work independently.
Key Responsibilities
* Act as the first point of contact for prospective clients, primarily by phone.
* Complete internal forms accurately and maintain data tracking systems.
* Provide clients with information about Residential Property services and follow up on enquiries to support lead conversion.
* Prepare and deliver accurate quotes for potential clients.
* Communicate with clients via email, phone, and online enquiry platforms.
* Carry out general administrative duties as required.
* Work safely in accordance with relevant health and safety legislation.
* Maintain a high level of accuracy and attention to detail.
* Undertake any other reasonable duties as required.
Qualifications
* Strong communication skills, both written and verbal.
* Excellent telephone manner and confidence in speaking with clients.
* Ability to manage and prioritise a varied workload independently.
* Good understanding of basic property sale and purchase processes.
* High level of accuracy and attention to detail.
* Strong organisational and time‑management skills.
* Competent IT skills, including use of email, document management systems, and data entry.
* Proven ability to build rapport and maintain positive client relationships.
* Proactive approach with a strong motivation to deliver excellent customer service.
* Ability to work well as part of a team and support colleagues when needed.
* Reliable, punctual, and committed to delivering high‑quality work.
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