Cleaning Supervisor Location: Norwich, NR4 Salary: £28,000 – £32,000 per annum (depending on experience) Hours: Full-time | 37 hours per week Job Description: A fantastic opportunity has arisen for an experienced Cleaning Supervisor to join a facility based in Norwich. In this role, you’ll manage a team of in-house cleaning staff, ensuring high standards are consistently met across a large and varied estate. This is a key position within the soft services team, ideal for someone with a hands-on approach, strong leadership qualities, and a passion for delivering excellent service in a busy, customer-focused environment. Key Responsibilities: Oversee day-to-day cleaning operations across multiple buildings Manage and support two Cleaning Team Leaders and their teams Allocate tasks, manage rotas, and cover absences to ensure service continuity Monitor cleaning quality through inspections and audits Maintain compliance with COSHH, Health & Safety, and waste regulations Liaise with suppliers, manage stock levels, and order consumables Report on performance metrics and contribute to continuous improvement Provide occasional cover for other soft services when required Candidate Requirements: Essential: Previous experience supervising cleaning teams Good knowledge of cleaning standards and best practices Confident using Microsoft Office (Word, Excel, Outlook) Strong leadership, communication, and p...