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Service desk analyst

London
Hays
Service desk analyst
Posted: 26 January
Offer description

Your newpany

1. Globalpany that provides portable modular buildings and amodation.

Your new role

2. The role delivers high‑quality assistance across hardware, software, and modern workplace tools via phone, email, in‑person support, and remote position is customer‑focused, proactive, and central to ensuring a seamless IT experience for all users.

What you'll need to succeed

3. Excellent written and verbalmunication skills.
4. Previous Helpdesk (telephone support) experience.
5. Experience of using call logging software.
6. Strong knowledge of Microsoft based operating systems with emphasis on Windows 11.
7. Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation).
8. Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.
9. Basic understanding of PC hardware set-up and configuration.


What you'll get in return

An exciting opportunity to join an international organisation. Furthermore, apetitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

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