Overview
We’re looking for a detail-driven Product Content Coordinator to help create a smooth and informative shopping experience for our customers. In this role, you’ll review and refine product information and images, ensuring everything on our product pages is clear, accurate, and engaging. You’ll work closely with internal teams and suppliers, supporting new product launches, updates, and content improvements that help customers make quick, confident buying decisions.
This is a great opportunity for someone who enjoys working with content, has a strong eye for detail, and thrives in a fast-paced, ever-evolving retail environment.
This is a 12 month fixed term contract/Secondment opportunity.
What's in it for you?
1. 28 days' holiday (including bank holidays, 5 of which can be taken flexibly) increasing with service up to a maximum of 33 days
2. Hybrid working with up to 2 days working from home
3. Flexible start and end times around core working hours
4. Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
5. Up to 14% employer pension contributions
6. Life cover up to 4x your salary
7. Health cash plan and discounted gym memberships (up to 25% savings)
8. 20% discount at Screwfix and B&Q
Responsibilities
9. Check and edit written product copy to align with style guidelines, business tone of voice, and search optimisation (SEO & GEO) criteria for the Screwfix website, app, and other digital publications.
10. Review product images and other digital assets to ensure they meet size, resolution, and style guidelines, assessing their suitability for publication and determining if retouching or editing can be applied to avoid rejection.
11. Ensure consistency and quality across product data for your categories, proactively identifying and correcting discrepancies, throughout the product lifecycle
12. Build and maintain strong relationships with the Trading team for your categories, ensuring open dialogue to address challenges and align on priorities
13. Build strong working relationships with your vendors, ensuring they are clear on your product content requirements, offering guidance on the PIM and internal procedures
14. Embrace and adopt new tools and technologies, to enhance content quality, improve efficiency, and support faster speed to market.
15. Use analytical tools to monitor category performance, draw actionable insights, and optimise product content to increase engagement and conversion
16. Suggest and support process improvements to enhance data flow, accuracy, and efficiency across the product range.
17. Take ownership of personal development, proactively seeking opportunities to enhance your skills and expertise.
18. Contribute to team objectives with a positive, solutions-focused attitude, and undertake ad-hoc tasks as required by your Line Manager.
Qualifications
19. Computer literate, with Microsoft Office and content management system/PIM experience
20. Fluency in English with proofreading or copy-editing experience
21. Strong eye for detail – when dealing with product copy and image content
22. An interest in AI and willingness to embrace fluency
23. Being agile in fast-paced retail environments and have an aptitude for embracing change
24. An understanding of ecommerce product content
25. Willingness and enthusiasm to learn new processes, technologies, and software platforms
26. Strong written and verbal communication skills, including confidence to communicate effectively with internal and external stakeholders
At Screwfix, Your Wellbeing Comes First:
Financial wellbeing
27. Wagestream access to track earnings and save
28. Access to the Kingfisher Share Scheme
29. Colleague support fund
30. Exclusive offers and discounts via our Hapi app
31. Cycle-to-work scheme and savings on bikes
Every day benefits
32. Career progression and development programmes
33. Coaching and mentoring to help you thrive
34. Access to wellbeing resourcing including PepTalk
35. Support networks available
Recruitment Process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.