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Field service engineer

Hertford
Permanent
Woodrow Mercer Engineering
Field service engineer
Posted: 29 April
Offer description

Job Title: Field Service Engineer Location: Hertfordshire & neighbouring areas (Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Greater London) Also recruiting across Kent, Bristol, Plymouth & Exeter, plus an Installation Engineer in Manchester Salary: £36,000 basic + bonus structure, overtime & company benefits Employer: Confidential – Leading manufacturer & service provider of commercial laundry equipment About the Role As a Field Service Engineer, you will be the face of the business—delivering exceptional on-site maintenance, repairs, and technical support for industry-leading commercial laundry equipment. You will work closely with customers and distributor technicians to diagnose faults, carry out preventative servicing, and minimise downtime. Key Responsibilities * Attend customer sites to carry out repairs, servicing, and preventative maintenance * Diagnose electrical, mechanical, hydraulic, and pneumatic faults efficiently * Achieve high first-time fix rates * Maintain accurate service records and parts usage logs * Ensure your van stock is well organised and maintained * Provide remote technical support when required * Contribute to continuous improvement, training materials, and product feedback What We’re Looking For * White Goods Experience (ideal): Domestic or commercial appliance background * Electrical/Mechanical Skills: City & Guilds / NVQ L...

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