Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. This pivotal, fast-paced, and exciting role will lead the delivery of a high-quality customer-focussed Payments and Income Service ensuring effective leadership and management of our dedicated operational teams. With in-depth technical knowledge and understanding of Payments and Income practice, you will provide proficient leadership to ensure the service is well positioned to effectively mobilise and embed a programme of transformational change. Excellent communication and engagement skills with the ability to analyse and appraise strategic change options will be crucial to this role. In return, you will be playing your part to make a difference to our colleague experience at a high performing Council. You will also receive 26 days annual leave plus bank holidays, rising to 31 days annual leave plus bank holidays after 5 years’ service. The role is designated as fully agile being home-based with occasional visits to various customers and partners located across Cheshire West and Chester and Cheshire East Councils. You will be supported to work flexibly and have access to a range of benefits in terms of reward, wellbeing, and development. By joining Cheshire West and Chester Council, you will be part of a GOLD Investors in People (IiP) organisation which is focused on building a stronger future where we all play our part in thriving, caring and sustainable communities. For an informal discussion about the role contact Mel Fitzpatrick, Head of Transactional Shared Services: Melanie.fitzpatrick@Cheshirewestandchester.gov.uk To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.