* Technical Support Engineer Linux Web Hosting
* Location:Preston, Lancashire | Fully onsite | MonFri, 95 (non-negotiable)
* Salary:£31,000 + benefits
I'm hiring a hands-on Technical Support Engineer with strong Linux command line experience and practical exposure to web hosting environments. Youll join a well-established hosting and cloud services provider, working alongside a friendly technical team.
What youll do:
* Provide 1st and 2nd line support for shared hosting, DNS, SSL, email, domains, backups, and websites
* Handle cPanel queries and account migrations
* Monitor servers, troubleshoot issues, and contribute to documentation
* Assist with abuse tickets and basic application-level problems
Youll need:
* Solid, proven Linux experience and command line skills; at least 2 years plus required
* Good understanding of shared hosting platforms
* Knowledge of DNS, SSL, IPs, email protocols, and basic firewalls
* Confident communicator, able to work independently and in a small team
Bonus skills:cPanel admin/root level, ...