Job Description
Maintenance Controller, 4 on 4 off, 12 midday to 12 midnight, Bolton Based, £31650.00Are you an experienced Maintenance Controller with a background in fleet, automotive, transport or refrigeration? This is a great opportunity to join a busy Fleet Management team in a home-based role where you will manage vehicle downtime, repair progression, supplier communication, cost control and customer reporting.As Maintenance Controller, you will be the central point of contact across internal teams, suppliers and customers, making sure vehicles off road are managed quickly, professionally and commercially. You will help keep VOR within agreed KPI tolerance, reduce unnecessary downtime, challenge repair costs where appropriate and identify opportunities for cost savings across the fleet.This Maintenance Controller role would suit someone who is confident working with data, suppliers and customers, and who can bring a calm, organised and proactive approach to a fast-moving fleet environment.What you'll be doing as Maintenance Controller:Managing vehicle downtime and VOR activity to help keep vehicles moving and within agreed KPI targetsActing as the central liaison between suppliers, customers and internal departmentsMonitoring third-party repair spend and ensuring the most cost-effective repair route is takenManaging supplier relationships to promote value for money and service efficiencyEnsuring vehicle off road issues are escalated within the correct timeframesTaking ownership of daily, weekly and monthly VOR reportingPresenting VOR data and providing meaningful insight into performance, trends and root causesUsing R2C to resolve repair delays, cost queries and live operational issuesIdentifying VOR trends and recommending practical solutionsReviewing repairs and costs to identify what may be covered under manufacturer warrantyAnalysing monthly cost savings and sharing insight with your line manager and the wider businessSupporting accurate and timely administration in line with SLA and KPI requirementsMonitoring processes and identifying areas for improvementKeeping up to date with manufacturer technical updatesManaging weekly trackers and store queriesSupporting other areas of the team where requiredWhat we're looking for:Fleet, automotive, transport or refrigeration industry experiencePrevious experience in a Maintenance Controller, Fleet Maintenance Coordinator, VOR Coordinator, Repairs Coordinator, Service Controller or vehicle downtime roleStrong knowledge of R2CGood warranty knowledge would be highly beneficialStrong Excel skills and confidence working with data and reportingGood IT skills, including Microsoft OfficeExcellent written and verbal communication skillsStrong customer service and relationship-building skillsA methodical, organised and systematic approachThe ability to prioritise, meet deadlines and work through issues efficientlyStrong attention to detailA self-motivated approach, with the ability to work well from homeThis is a really good opportunity for a Maintenance Controller who enjoys problem solving, supplier management, cost control and using data to make better decisions.
You'll play a key part in keeping the fleet moving, reducing downtime and supporting a high level of customer service across the business.TPBN1_UKTJ