About the Role
Home Support Matters is looking for a passionate and driven Training and Development Coach to join our team. This is a key role focused on delivering high-quality training and coaching to ensure our care and support workforce is confident, competent, and compliant with industry standards.
You will play a vital role in developing staff across the organisation, supporting new starters through induction and probation, and ensuring all employees meet Care Quality Commission (CQC) standards and company objectives.
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Key Responsibilities
* Deliver engaging induction training for new care and support workers
* Provide mandatory refresher training in line with compliance requirements
* Coach and support staff in the field, helping translate theory into practice
* Complete competency assessments, observations, and sign-offs
* Support staff experiencing performance or capability challenges
* Develop individual learning plans for staff needing additional support
* Maintain accurate training records and digital documentation
* Contribute to the development and review of training programmes
* Work closely with the Quality Team to address performance and quality concerns
* Support preparation for CQC inspections and external audits
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About You
We are looking for someone who:
* Has a genuine passion for training, coaching, and developing others
* Is a confident presenter with excellent communication skills
* Can inspire and support individuals to achieve their full potential
* Is highly organised with strong IT skills
* Demonstrates professionalism, confidentiality, and a positive role model approach
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Essential Requirements
* Experience in the Health & Social Care sector
* Proven experience in training delivery and group facilitation
* Strong written and verbal English skills
* Level 3 PTLLS (or equivalent) or willingness to work towards
* Full UK driving licence and willingness to travel
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Desirable
* Experience in a regulated environment (e.g. CQC)
* Experience as a Care Coach or mentor
* Moving & Handling training qualification
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What We Offer
* A supportive and collaborative working environment
* Opportunities for continuous professional development (CPD)
* Ongoing training and “Train the Trainer” development
* The chance to make a real difference in people’s lives and careers
Closing Date: 29th May
(All successful candidates will be contacted after closing date)
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