Are you a client-focused, organised professional who thrives in a client-facing role and enjoys being at the heart of a busy, dynamic legal office?AtRedkite Solicitors, our Administrative Assistants are more than just support — they are the first point of contact, brand ambassadors, and essential contributors to our smooth day-to-day operations.
If you have a strong front-of-house presence, excellent communication skills, and enjoy juggling a range of administrative tasks in a fast-paced, professional setting, we want to hear from you.
Redkite Solicitors has been providing expert legal advice since 1898. We support individuals, families, and businesses across our communities and are proud to be a trusted and forward-thinking law firm. With over 250 employees, we are committed to being an employer of choice and living our values ofTrust, Bold Thinking, Teamwork,andExcellenceevery day.
The Role
Based in our modern Swansea office, thisfull-time, permanent positionoffers a 37.5-hour working week (Monday–Friday, 9am–5pm). This role requires strong front-of-house skills ensuring every visitor, client, and team member receives a professional and welcoming experience.
You’ll work closely with legal and operations staff to deliver high-quality internal support and maintain our corporate image at reception.
Key Responsibilities
Client-Facing & Front of House Duties
* Serve as the first point of contact for clients and visitors, delivering a warm, professional welcome in person and over the phone
* Coordinate meeting room bookings, set up refreshments and ensure rooms are prepared to a high standard for client meetings and consultations
* Maintain the reception and shared office areas, including meeting rooms, communal areas and suppliers
* Liaise with senior stakeholders, partners, and external guests with tact, discretion, and efficiency.
Administrative Support
* ·Assist staff with day-to-day administrative tasks, including document handling, filing, scanning, and post
* Manage incoming calls and correspondence, directing queries promptly and professionally
* Handle routine office ordering and supply management with attention to cost-efficiency and consistency
* Coordinate and support with events, meetings, and client hospitality, ensuring every detail is meticulously executed.
Client Care & Compliance
* Support the team in maintaining accurate and up-to-date records and correspondence
* Liaise with external contacts (clients, suppliers, contractors) in a courteous and timely manner
* Ensure the office is compliant with health & safety requirements, including checklists and coordination with external contractors
What We’re Looking For
* Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with clients.
* Client-focused mindset, delivering a professional and welcoming experience at all times.
* Excellent organisational skillswith a keen eye for detail and the ability to manage competing priorities.
* Ability to remain calmand composed under pressure.
* Confidence in a front-of-house role, acting as the face of the office and representing the firm with professionalism.
* Proficiency in Microsoft Office Suiteand general comfort with IT systems.
* Team-oriented attitude, with a willingness to support others and take initiative.
* Discretion and reliability, especially when handling sensitive information.
* Flexibility to travelwhen required.
What’s In It For You?
We’re committed to building a positive, professional, and high-performing workplace. You’ll join a welcoming team where your contribution matters — and where you’ll be encouraged to grow.
* 25 days annual leave
* Holiday buy and sell scheme
* Contributions towards gym membership
* Redkite Rewards Scheme
To apply,please send your CV and covering letter to: careers@redkitelaw.co.uk
At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients
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