Desktop Support Engineer | Windows, Mac, Office 365, Active Directory | Cool Media Company My client is a world-leading independent production and distribution group that produces some of the most popular TV programmes in the world. They are looking for a Desktop Support Engineer who will support 30 internal companies with approx. 1,800 users with general setup and daily 1st line support. You will operate in a fast-paced and dynamic work environment with a team of 8 Technicians, Engineers and Service Delivery and learn new tech and systems as you gain invaluable experience to grow within your career and the company. You need to bring your personality with excellent customer service skills to take ownership of any Tech support issues. You will be working for a fun organisation with a diversity-focused and dress-down culture, based in their Childwall offices in Liverpool. This is an on-site role, with the successful candidate expected to be in the o ffice five days a week initially. As you progress in the role, you'll have the opportunity to work from home one day a week. Once you're fully up to speed with the ecosystem and have built trust with the team, the arrangement will shift to three days in the office and two from home. Non-negotiable requirement: Office 365 Exchange Online Active Directory management Key Skills and Technologies used: Tech support for various technologies and systems 1st line support by email, phone or in person New device setup Onboarding Logistics Maintenance Technologies: Office 365 Google Drive SharePoint Adobe suite Microsoft Active Directory, LANs, WANs & Wireless, TCP/IP principles and VoIP In addition to the above stimulating work environment, you will be given projects to work on and also career development opportunities to move into infrastructure/networking/cloud positions. Benefits: Health care Pension contribution Discounted gym membership 25 Days' holiday Training opportunities with open access to Udemy Apply ASAP if you would relish the opportunity to work in an exciting production environment alongside creative experts in the field Desktop Support Engineer | Windows, Mac, Office 365, Active Directory | Cool Media Company