Assistant Operations Manager, 5* Hotels, Scotland £45k
Fantastic opportunity has arisen for a motivated and passionate Assistant Operations Manager to support this 5* luxury hotel group across all their properties.
The hotel collection has properties mainly across the Highlands of Scotland with standards at 5* level. With the growth of the collection, they are now looking for a strong and passionate Assistant Operations Manager to support the hotels where needed in a hands on capacity.
In this unique role, you will be:
Working alongside Management in supporting/running of properties
Covering long term absences as well as staff shortages
Taking responsibilities for management of staff
Involved in training and development
Hands on in all areas including day to day operations
Liaising with guests and ensuring guest satisfaction is more than exceeded
As the collection is spread across a wide area, you must be prepared to stay away from home for more than a night - accommodation will be provided whilst on shift however you will need to have your own permanent base. It is also essential to have your own car to get to properties.
What we are looking for:
an enthusiastic Junior or Assistant Operations Manager or Hotel General Manager with a proven work history
experience and working knowledge within a 5* or (minimum) 4* hotels
attention to detail with exceptional customer service skills
ability to resolve any issues in a logical and practical manner
ability to work under pressure whilst remaining calm and reasonable
hands on and able to jump in where needed
flexible - happy to stay away from home for up to 4 nights a week
own transport as most properties are located in the Highlands
This is a truly exceptional opportunity for an enthusiastic and dynamic Assistant Hotel Operations Manager. For more information, apply immediately.
*Please note, there is no sponsorship offered on this occasion