Nexus Health Group has an exciting opportunity for Patient Services Advisors to work across our organisation. This position is well suited to someone looking to gain hands-on experience and who has a proven track record of thriving in a very busy but supportive environment.
Post: Nexus Patient Services Advisor (1 year fixed term)
Working Hours: 17.5 hours x1
Salary: After successful completion of your 3-month probation, your base salary will increase to £13 per hour.
To apply, please complete the application form: https://nexushealthgroup.nhs.uk/2025-application-form
Please submit your application by the closing date. For recruitment queries, email: selicb.nexushr@nhs.net
Note: CVs will not be accepted without an application form.
Main duties of the job
Your primary responsibilities will include assisting patients in accessing our services effectively, greeting and supporting patients, handling enquiries courteously, efficiently, and empathetically, and undertaking administration tasks with care and attention to detail.
About us
Nexus was established in 2016 through the merger of several local practices in north Southwark. We serve a patient population of 76,000 across 9 sites. Our goal is to provide clinically excellent care, recognize the needs of our community, and foster a learning environment for staff. We emphasize clinical excellence, leadership, and governance, and are a recognized training organization.
Our sites are conveniently located near transport hubs at London Bridge, Elephant & Castle, and Canada Water. We share a single patient list, with patients attached to specific sites managed by multidisciplinary teams including GPs, nurses, Physician Associates, Paramedics, ANPs, and Pharmacists, supported by managers and administrative staff, as well as centralized HR, IT, and clinical administration.
Each site functions as a traditional practice with a Site Manager and GP partners, involved in training GPs and expanding to other AHPs like nurses and PAs. Nexus collaborates with the local PCN, with two partners serving as Clinical Directors.
Job responsibilities
Please refer to the attached Job Description and Person Specification for detailed requirements.
Person Specification
Qualifications
* GCSE or NVQ Level 2 or equivalent experience.
Disclosure and Barring Service Check
This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to screen for any criminal convictions.
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