🔍 UX Researcher – Lead Discovery, Drive Insight, Shape the Future
At Cox Automotive, we're constantly evolving—powered by innovation, customer insight, and a drive to shape the future of mobility. Our portfolio spans the full vehicle lifecycle, supporting everyone from independent dealers to global manufacturers across the UK and Europe.
We're growing our UX team and looking for a UX Researcher to lead the discovery process and uncover the insights that power customer-centric product experiences.
🎯 What You’ll Do
* Own the Discovery Phase – Plan and execute end-to-end research to deeply understand user needs.
* Deliver Actionable Insights – Use interviews, observation studies, testing, and more to inform product decisions.
* Collaborate Cross-Functionally – Work alongside designers, PMs, engineers, and stakeholders to embed customer insight into everything we build.
* Champion the User – Put the customer lens at the heart of product development across our UK and EU markets.
🧠What You Bring
* Proven UX research experience with a strong grasp of qualitative and quantitative methods.
* Confidence leading discovery work from planning to synthesis.
* Excellent communication and storytelling skills.
* Strong collaboration and stakeholder engagement experience.
* A proactive, self-driven approach to problem-solving and research.
🌍 Bonus If You Have
* Experience in B2B/B2C, marketing, retail, tech, or automotive.
* A passion for turning user insight into outstanding digital experiences.
Why Cox Automotive?
Join a collaborative, innovative environment where your research shapes the future of digital products used by thousands across Europe.
Ready to influence what’s next in automotive? Apply today.
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment partners and are not looking to add to our PSL. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager.
We will not be responsible for any fees related to unsolicited submissions
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