Customer Service Advisor
Basic Salary:
Up To £24,000
Hours:
Monday - Friday, 37.5 hours
Location:
Bournemouth
Benefits:
* NO SALES!
* Early finish on Friday
* 24 Days Holiday plus Bank Holidays
* Birthday Off
* Beer Fridge every Friday
* Exclusive Discounts & Offers - Most Major Retailers
* Access to health & wellbeing services
If you are looking for a fun, happy working environment, this is for you! Our client is an established and highly reputable payroll services company with over 20 years of experience, working with thousands of clients across various industries.
Typical Week:
* Manage customer queries across multiple contact channels (telephone, email, live chat, social media)
* Support customers through registration processes
* Participate in active learning sessions to enhance customer experience and product knowledge
* Investigate and resolve customer complaints efficiently
Candidate Requirements:
* Previous customer service experience
* Ability to communicate effectively via various channels (phone, email, social media)
* Good numeracy and literacy skills
* Strong oral and written communication skills
* Resilient, self-motivated, assertive, and confident
What We Offer:
* Opportunities to challenge yourself and make a positive impact
* Growth and learning opportunities
* 28 days holiday, including bank holidays and your birthday off
* Pension plan
* Employee discount scheme
#J-18808-Ljbffr