Here at ASB, the customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised, and convenient solutions for our customers.
We have an exciting opportunity for a Customer Specialist to join our friendly team within the Chartwell Branch.
As a Customer Specialist, you will handle a broad range of banking queries and requests from customers. ASB offers innovative online services, and you will support and educate our customers on various banking solutions and options available to them.
This is a full-time position, working 40 hours a week, on a flexible roster, Monday to Saturday. You will serve customers daily via multiple channels while maintaining branch operations.
We seek individuals who can build relationships, learn quickly, respond promptly, and are passionate about delivering memorable customer experiences. Your ability to educate customers on digital and self-service channels will be both rewarding and satisfying. Confidence in understanding our offerings and asking the right questions will help you tailor personalized solutions for customers.
What’s in it for you:
This role offers the chance to be at the forefront of our Advice Centre network and to develop your career across various teams and locations. ASB provides a fun, supportive environment with excellent benefits.
You will also have access to:
* A competitive salary
* A broad range of exclusive staff banking benefits
* Health, life, and income protection insurance
* Your choice benefits
* Joining a dynamic and diverse team
Me pēhea te tono | How to apply?
For more information, please see the attached Position Description. To express your interest, apply online.
Successful candidates will undergo several pre-employment checks, including but not limited to: police check, credit check, AML compliance, verification of qualifications, which may involve checks both in New Zealand and overseas.
#J-18808-Ljbffr