Role Overview
Are you looking for an opportunity to progress in store management? We’re looking for an Assistant Store Manager on a 12 month fixed term contract to join our home store team in Smethwick.
Responsibilities
As an Assistant Store Manager you support the Store Manager with the day‑to‑day running of the store and take full responsibility in their absence.
* Ensure highest standard of customer service.
* Achieve targets.
* Maintain a high standard of visual merchandising.
* Maximise sales through physical and digital channels.
* Support recruitment and development of volunteers.
* Achieve expectations within campaign activities.
* Work with the manager to generate stock.
Our stores are fast‑paced and trade 7 days a week, which means we require flexibility to work weekends and bank holidays on a rota basis.
Because of the volume of collections, deliveries and donations, the role can be physically demanding at times, yet rewarding.
Qualifications
* Experience in a customer‑facing role.
* Supervisory experience.
* Commercially driven to encourage new ideas.
* Inclusive approach to developing teams.
* Passion for delivering exceptional customer service and achieving highest retail standards.
* Results driven but recognise right result, right way.
Benefits
* 38 days annual leave plus option to buy and sell leave.
* Wagestream – claim early access to your wages.
* Holistic support – leave up to 10 additional days off each year.
* Enhanced family policies (maternity, paternity and adoption leave).
* 25% staff discount.
* Health cash plan (Dental, Optical, Therapies, etc.).
* Access to 24/7 Virtual GP and Employee Assistance Programme.
* Pension with employer contribution up to 10%.
* Cycle to work scheme.
* Discounts on gym memberships.
* Discounts with a wide range of retailers.
Additional Information
DBS Check: Any offer of employment is subject to a satisfactory DBS check.
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
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